U.S.-focused outsourced teams
A trained team costs less than your next hire — and goes live in one week.
Swift Tech BPO builds dedicated calling, chat, and support teams for U.S. businesses — trained in-house agents, proven processes, and a founder who stays on your account.
Takes 15 minutes. No long-term contract required to start.
Standard coverage window · local U.S. time
Live & verified
Check us out where buyers actually look
Real, active profiles on the platforms U.S. businesses use to vet outsourcing partners — not just a claim on our own homepage.
Search “Swift Tech BPO” on each platform to confirm these profiles yourself.
What a seat can do
One trained hire, six ways to use it
Every seat is trained directly on the tools you already run — your dialer, your CRM, your helpdesk — not a generic script.
Cold Calling & ISA Seats
Seller outreach, appointment setting for acquisition managers, skip-trace follow-up, and CRM upkeep in Podio, REISimple, InvestorFuse, or FreedomSoft.
B2B Telemarketing
Outbound prospecting, qualification, and follow-up sequences run against your own target list, tracked to reply and booked-call rate.
Customer Support — Chat, Email & Inbound
24/7 inbound answering and booking, live chat, and ticket support in Gorgias, Zendesk, or Re:amaze — handled without you in the loop.
Virtual Assistants
Scheduling, inbox and calendar management, research, and the recurring administrative work that quietly eats a founder's week.
Appointment Setting & Intake
Lead qualification and callback scheduling for licensed agents, plus case and lead intake — scoped tightly to scheduling, never advice.
CRM & Data Management
Pipeline upkeep, renewal and rent reminders, and clean reporting inputs for whatever system your team already relies on.
How seats actually run
AI-assisted tools. Human judgment on every call.
Every seat is backed by modern calling and CRM tooling — a force-multiplier for the person on the line, never a replacement for them.
AI-Integrated CRM Dialers
Predictive and power dialers wired directly into your CRM — GoHighLevel, Podio, HubSpot, Salesforce — so every call, disposition, and follow-up logs itself automatically.
Voice Bots, Backed by Real Agents
Automated voice bots handle initial screening and routine follow-ups; every qualified conversation is handed to a trained human agent, never left to a bot alone.
Multi-Channel Follow-Up
Automated SMS sequencing keeps leads warm between live calls, so nothing goes cold waiting on a callback.
Real-Time Disposition & Reporting
Every call outcome is logged the moment it happens, so your pipeline reporting is current — not a summary pieced together after the fact.
Built for your stack
We integrate seamlessly with technology built for scale & customer excellence.
Agents ramp directly on the dialers, CRMs, and platforms you already run — no switching tools to work with us.
Where seats scale fastest
Ranked by how quickly a team grows
This order reflects where our current teams see seat counts climb quickest — not a generic industry list.
Acquisition teams scale by adding dialers as they expand markets — one account can grow from two seats to fifteen within a year.
HVAC, roofing, solar, and plumbing companies see seasonal call spikes that force fast seat growth, often across multiple locations at once.
Headcount tracks revenue directly — a two-agent brand today is often a fifteen-agent brand within eighteen months.
AEP season and Q1 renewals create surge hiring, with a year-round base of appointment-setting seats afterward.
Call volume grows unit by unit as a portfolio expands — a natural, steady path from a handful of seats to a full floor.
White-label call handling resold under an agency's own brand — one partnership can indirectly cover dozens of seats.
One centralized scheduling agreement can cover dozens of locations under a single franchise-level contract.
Personal injury, immigration, and mass-tort firms need fast, structured intake to protect lead quality from ad spend.
How a seat count grows
Start small. Add seats as the work proves out.
No multi-year contract to start — most accounts begin with one or two seats and expand once the fit is clear.
A typical scaling pattern we see as one account's needs grow — not a projection tied to any single client.
Verified, not just claimed
The track record is public — see it yourself
These numbers come straight from our Upwork profile, where anyone can check them independently.
Clients featured on our verified Upwork profile
Search "Swift Tech BPO" on Upwork to read the reviews behind these numbers yourself.
Why teams choose us
Run by the person you're talking to
Founder-led onboarding
Your first call, your scoping, and your first weeks are handled directly by the founder — not routed to a rotating account manager.
Cross-timezone coverage
Agents scheduled against Pacific through Eastern business hours, so your callers and customers reach a live person in their own working day.
Trained on your stack
Agents ramp on the CRM and dialer you already use — ServiceTitan, Gorgias, Zendesk, Podio, FreedomSoft — instead of asking you to change tools.
Reporting you can verify
Weekly, per-agent reporting on calls, leads, and account health — pulled from your own systems, not self-reported summaries.
How we start
Live in about one week
Discovery call
Fifteen minutes on what you need covered and what "good" looks like for your business.
Scope & agreement
Seats, hours, and pricing set in a short scope of work — no long-term lock-in to start.
Select & train agents
Agents matched to the role and trained directly on your scripts, CRM, and tools.
Go live
Your seats start taking calls or chats within the week, with reporting from day one.
A note from the founder
"I built Swift Tech BPO out of two teams already running full-time for clients across real estate, home services, and e-commerce. This site is us formalizing what we've done all along — dedicated seats, trained fast, and managed directly by me."
Sameer Saleemi — Founder, Swift Tech BPO
Before you book the call
Straight answers to what we get asked most
Most seats are trained and taking calls within about a week of the discovery call — scope, hire or assign, train on your tools, go live.
No multi-year lock-in to start. Most engagements begin month-to-month so you can evaluate fit before committing further.
We work inside the systems you already run — GoHighLevel, Podio, HubSpot, Salesforce, REISimple, FreedomSoft, Zendesk, Gorgias, and others — instead of asking you to switch tools.
Every call is logged and dispositioned in real time, with weekly reporting pulled directly from your own systems, not a self-reported summary.
Yes — NDAs and data-handling terms are standard before any account starts, and agents are trained on your specific data-handling requirements.
Yes — Swift Tech BPO is registered with Pakistan's PSEB (Pakistan Software Export Board), the body overseeing IT and BPO exporters.